Cookie policy
Last updated: November 10, 2026
What we store in your browser when you visit covimedia.com, why, for how long and how you control it. Anything the site doesn't need to work loads only if you tap «Accept».
1. Strictly necessary (always on)
Your cookie choice (covi_consent, local storage): remembers whether you accepted, so we don't ask again. It lasts until you clear it in your browser.
Client portal session (covi_portal cookie): only if you sign in to your portal. It keeps you signed in, is not used for analytics or advertising, and lasts up to 30 days or until you sign out.
Anti-spam check (Cloudflare Turnstile): when enabled, it checks that a person is sending a form. It is used only for that.
The team's internal panel uses its own session cookies, which don't affect site visitors.
2. Our own measurement, without cookies
Where you came from (covi_src, local storage): the page you arrived from (for example Instagram or Google), the campaign and, if you came from a Google ad, its click ID. It travels with your booking or enquiry so we know which channels bring clients. It is kept for up to 90 days.
Booking steps (covi_ev, tab storage): which steps of the booking form you saw, so we know where people get stuck. It doesn't include what you type and is deleted when you close the tab.
Vercel Web Analytics and Speed Insights: count visits and measure site speed without cookies and without identifying you.
3. Loaded only if you accept
Microsoft Clarity: heatmaps and recordings of how the site is browsed, with form fields masked, to find and fix problems. It sets its own cookies (_clck, _clsk) and Microsoft cookies (CLID, MUID, MR, SM, ANONCHK). Their duration is set by Microsoft; you can see it in your browser settings.
Google Ads (only while we run campaigns): measures which ad led to a booking, an enquiry or a WhatsApp click. It doesn't personalize ads. Its cookies are set by Google.
Until you answer, neither loads: not answering is not accepting.
4. How to accept, reject or change
When you arrive we ask with two buttons of the same size: «Accept» and «No, thanks». You can change your choice anytime with the button below, and clear everything in your browser settings.
Private pages (your portal, your proposal, the review request and the team panel) never load measurement tools.
5. More information
What we do with your data is in the privacy policy. For any question, write to team@covimedia.com.